Good notes make repeat stays smoother and help your team stay aligned.
- Add internal notes visible only to your team, e.g. “prefers early check-in”.
- Record special requests so nothing is missed at check-in.
On Professional and Enterprise plans, HostIQ can text guests an automatic check-in reminder by SMS. Turn it on under Settings and choose whether it goes out the morning of check-in or the day before. On every plan, notes stay internal to your team.