Roles control what each team member can see and do.
- Owner — full access, including billing and team management.
- Manager — manage properties, guests, bookings, and tasks; no billing.
- Receptionist — day-to-day front-desk work: bookings and guests.
- Accountant — financial records and expenses.
- Cleaner — sees and updates only the tasks assigned to them.
Assign the lowest role that lets someone do their job — you can always change it later.
On Enterprise, you can create custom roles with permissions tailored to exactly how your team works.